Current Status of ChatGPT Outages
As of September 20, 2024, ChatGPT is experiencing a significant partial outage impacting thousands of users. Reports first surfaced around 8:59 AM Eastern Time, and since then, the situation has evolved, with a majority of users struggling to access the platform or experiencing elevated errors. This recent development marks the fifth such incident within the week, indicating a persistent and recurring issue.
OpenAI has officially acknowledged the outage on their Status website, labeling it as a Partial Outage. Engineers are actively engaged in addressing the problem. Despite some intermittent recovery experienced by users, full functionality has yet to be restored across all services. Various platforms, ranging from the ChatGPT website to its mobile app, have been affected, and the impact extends to both regular and enterprise users.
Details of the Outage
Users have reported a mix of issues, including blank screens, login failures, and elevated errors on some API models. Notably, approximately 78% of the user base has reported problems accessing ChatGPT, with another 17% facing challenges with the website, and the remainder encountering issues via the app.
Additionally, for ChatGPT Enterprise users, an issue with the Workspace Analytics tab has surfaced, preventing the display of any analytical data. OpenAI has identified the root cause of this particular problem and is diligently working towards a fix. Efforts are underway to resolve the broader issues impacting the ChatGPT services, with gradual progress being made.
User Responses and Ongoing Efforts
Users have actively taken to social media and outage tracking services to voice their concerns and report the connectivity problems they are facing. These reports have provided OpenAI with valuable insights into the scope and nature of the issues impacting the user base. The feedback serves as a critical component in understanding and addressing the disruptions effectively.
OpenAI’s engineering team continues to investigate the root causes of these outages. They are working tirelessly to restore full functionality and to reduce the frequency and impact of errors experienced by users. The commitment to resolving these issues highlights OpenAI’s dedication to providing a reliable and accessible AI service.
